Many of our Services are AI-powered, including our agentic capabilities (collectively, the "AI Features"). The AI Features are designed to operate on the partner data you store in PartnerOS — that's the point of the product. The rules below clarify the boundaries of acceptable use, while leaving room for the AI to do its job on your partner ecosystem data. When you use the AI Features, the rules in Section 1 apply — and the following also apply:

You are at least 18 years old.

You will comply, and will require each of your Permitted Users to comply, with the applicable third-party AI provider terms and policies referenced at https://www.partneros.com/third-party-ai-terms, as we update them from time to time.

You will not (and you will not help, permit, or enable any third party or Extension to) do any of the following:

1. Use the AI Features for any unlawful purpose.

Use the AI Features to engage in, facilitate, plan, or assist with any activity that violates applicable law, regulation, or legal obligation — including, without limitation, fraud, money laundering, securities violations, sanctions violations, export control violations, tax evasion, unauthorized practice of law or other regulated professions, infringement of intellectual property rights, defamation, harassment, or violation of any person's privacy or publicity rights.

2. Probe or attack the AI Features.

Attempt to gain unauthorized access to the AI Features, manipulate them through prompt injection or similar techniques, or otherwise compromise their underlying systems, models, or infrastructure.

3. Train or build competing models.

Use the AI Features, including any Inputs or Outputs, to develop, train, fine-tune, evaluate, or improve a competing AI product, foundation model, partnerships platform, or other large-scale model. Extract proprietary frameworks or methodologies. Use the AI Features, prompt engineering, or any other technique to extract, reconstruct, or reverse-engineer PartnerOS's proprietary frameworks, scoring systems, methodologies, or templates — including, without limitation, the Four C's framework, the six-pillar PartnerOS methodology, and related intellectual property.

4. Submit data the platform isn't built to handle.

Include in any Input — or attempt to elicit as Output — any of the following data classes, unless you have entered into a separate written agreement with PartnerOS expressly permitting such use: data subject to the Payment Card Industry Data Security Standard (PCI DSS), including full payment card numbers and cardholder data; protected health information (PHI) regulated by HIPAA, the California Confidentiality of Medical Information Act, or equivalent health privacy laws; data regulated by the Gramm-Leach-Bliley Act (GLBA) or similar consumer financial privacy regulations; government-issued identification numbers, including Social Security numbers, passport numbers, driver's license numbers, and tax identification numbers; or biometric identifiers, including fingerprints, facial geometry, voiceprints, retinal scans, and similar data.

5. Generate spam, deceptive outreach, or impersonating content.

Use the AI Features to generate or send unsolicited bulk communications, deceptive partner or customer outreach, content that impersonates a real person or company, or content designed to mislead recipients about the sender's identity or affiliation.

6. Generate false or misleading content about real companies.

Use the AI Features to create content that makes false factual claims about identifiable companies, partners, competitors, or individuals — including fabricated quotes, invented partnerships, or misrepresented capabilities.

7. Engage in prohibited or high-risk uses under AI law.

Use the AI Features in any way that's prohibited or classified as "high-risk" under the EU AI Act or any other AI law or regulation that applies to you or to your use of the Services.